Catch refund abuse,fake sellers, and coordinatedrings exploiting platforms.

Marketplaces lose $5–15M annually to refund abuse, fake sellers, and synthetic accounts. RaptorX detects coordinated rings in real time, cutting repeat fraud by 40% and speeding response by 50%.

Key Challenges

Refund Abuse Rings

Organized fraud groups exploit return policies through repeat refund scams using synthetic accounts and fake justifications.

Fake Buyers & Sellers

Coordinated rings set up linked buyer and seller profiles to launder funds or boost fake reputation scores.

Synthetic Account Clusters

Fraudsters reuse devices, IPs, and payment methods across multiple identities to manipulate trust systems.

How RaptorX Solves It

Graph-Based Clustering

RaptorX connects buyer, seller, device, IP, and payment behavior to surface multi-entity abuse clusters in real time.

Coordinated Ring Detection

Flags behavior that looks legitimate individually but forms fraud patterns at scale — across listings, orders, and refunds.

Trust & Safety Command View

Provides marketplaces with a cockpit for risk teams to monitor abuse patterns and take rapid, contextual action.

Impact Metrics

$5–15M/year saved in refund and seller-side fraud →losses

40% reduction in repeat abuse →by identifying ring structures

50% faster triage and response →by trust & safety teams