Organization:RaptorX AI
Copyright:RaptorX AI
Credit:RaptorX AI
Organization:RaptorX AI
Copyright:RaptorX AI
Credit:RaptorX AI
Stop fraud in reward points, refund schemes, and gift cards.
Loyalty programs and gift cards are often seen as low-risk — until they're exploited.Fraudsters use insider help, synthetic identities, and timing tricks to drain rewards, trigger illegitimate refunds, or monetize gift cards across merchant platforms.
These actions often go undetected because they're split across systems.
RaptorX connects the dots between redemption, refund, and spend — before value leaks.
Redemptions appear valid at the customer level
Refunds or gift card reloads occur on “inactive” accounts
Merchants may be unaware of cross-customer fraud loops
Employees may trigger point grants, approvals, or manual refunds
Traditional fraud systems don’t cover loyalty ecosystems
Flags sudden bursts of high-value redemptions or refunds, often triggered right before expiry or inactivity thresholds.
Links employee accounts to unusual redemption patterns or manual overrides indicating insider–customer collusion.
Catches circular, low-value trade flows that mimic recurring transactions but signal hidden layering intent.Catches dormant accounts reactivated to launder rewards or convert points into cash-equivalent value.
Models normal usage across geographies, products, and customer tiers.
Links redemptions, refunds, and gift card actions into one pattern map.
Connects loyalty activity to transactional fraud, mule behavior, and insider signals in real time.
Feed into your compliance, risk, or fraud case queues seamlessly.
Detects fraud across reward systems, refund engines, and gift card APIs
Prevents silent value leakage — even on “inactive” accounts
Reduces false positives through graph-based trust modeling
Integrates into loyalty ops, fraud queues, and AML triggers seamlessly
See how RaptorX protects rewards from abuse across customer, employee, and merchant behavior.